Brooks Jeffrey Computer Store E-Newsletter Spring 2011
Microsoft
Brooks Jeffrey Computer Store (BJCS) Tech Earns Microsoft® Certifications

Brian Lane, BJCS Computer Store Manager, recently earned additional certification as Microsoft® Certified Technology Specialist (MCTS) on Windows® Server. This new certification sets BJCS apart in the quality of service we can provide to commercial servers and networks in the region. As Microsoft® Certified Systems Engineer (MCSE), Lane is experienced and equipped to handle all your server and networking needs.

Jim Wiegand
Welcome Aboard Jim! return to top

Jim Wiegand recently joined the Brooks-Jeffrey Computer Store team. Jim's 15 years of computer repair and programming experience is a welcome addition to our staff. Originally from Philadelphia, Pennsylvania, Jim is a graduate of Temple University. He and his family moved to Arkansas in 2008.

"Jim is an outstanding asset to Brooks-Jeffrey Computer Store. Because BJCS is a Dell® Partner Direct reseller, Jim's recent certifications allow us to provide an even broader range of work for customers," states Shannon Brooks, co-owner of Brooks-Jeffrey Computer Store.


Microsoft

Free 2011 Calendars return to top
It's still early in the year and we have more 2011 calendars! Stop by to receive your free 2011 desktop calendars. They're ideal for posting on your desk or on top of your computer tower or monitor.
Viruses & Malware
Viruses & Malware return to top

Every day at BJCS, customers rely on our technicians to repair the damage caused by computer viruses and malware. These vicious monsters can do serious damage in a matter of seconds. Creators of these viruses and malware programs launch new versions frequently, so it's imperative that your anti-virus and anti-malware programs are updated and scans are performed on a regular basis.

Left unchecked, these viruses can destroy data, wipe out programs, and cause major issues with your hardware. If you currently don't have anti-virus and anti-malware programs you're risking your computer each time you turn it on.

There are several great anti-virus and anti-malware programs. Call or stop by our store to review some of our favorites - all sold, installed and supported by BJCS technicians. If you're unsure of the right solution for your home or business, give the BJCS team a call. We'll be happy to discuss the options.

Internet-TV
Are you ready for Internet-TV? return to top

Maybe you've watched a YouTube video or news clips online, but did you know that most television programs are now available to watch on your computer whenever you want?

As long as you have a high-speed internet connection, you can stream your favorite television programs, movies, and games directly to your PC. Most major networks are offering online programming. You can also access programs through websites like HULU (a hub for online content from various networks and movie studios). Companies such as Netflix offer a monthly subscription service to new releases, classics, and television programs available for viewing online.

There are also ways to stream content from the internet to your television via your computer, a video box (such as ROKU) or gaming console (Wii, Xbox360, PS3). If you have questions or need assistance in setting up your Internet-TV configuration, the techs at BJCS are ready to help.

Internet-TV
Layaway for the Future return to top

Thinking of purchasing a new computer in the next few months?

Perhaps you have a student graduating and attending college or maybe you know your current system won't hold up much longer. BJCS offers a budget-friendly layaway plan to make your computer shopping easy.

Place your order now and have months to pay. BJCS is offering specials on qualifying laptops, netbooks, and desktop systems that you can layaway now and pay off with affordable payments.

Pay a deposit (non-refundable) to secure your order, then pay off your balance before the layaway period expires. You can make a payment each week, every two weeks, or monthly, it's up to you!

Give us a call or drop by the store to check out the great new systems and get complete details on the BJCS Layaway plan.

Complete Technology Solutions
Complete Technology Solutions for Business
and Government
return to top

Brooks-Jeffrey is THE region's premiere, complete resource for all your digital information needs. Our professional, certified team of computer technicians, website designers and computer programmers are equipped to handle any size project.

We service and maintain all brands of computer equipment. We install and maintain servers, workstations and networks for businesses, industries, and government offices throughout northern Arkansas and southern Missouri. A Dell Direct Partner and Microsoft® Certified Partner, our technicians hold certifications from Dell, Cisco, Microsoft, Linux, Comp TIA and more. We maintain a fully-stocked store with most common parts, accessories and Dell Computer Systems.

Whether you rely on one computer or a complex network, our team can provide the help you need to keep your business running smoothly and efficiently. Give us a call at 800.506.8064 today!

Save
Businesses: Pre-Pay and Save! return to top

BJCS offers money-saving, pre-paid service contracts for our commercial customers. If your business uses more than 10 hours of computer services in a year – you'll be money ahead!

The BJCS Pre-Paid Plan provides a significant discount off our standard commercial rates. If your business needs IT support on a regular basis, our Pre-Paid Plan is the perfect solution. Simply pre-pay for 10 hours of BJCS service at a discounted rate and use the hours as you need them. We'll provide a balance of the remaining time on each detailed invoice, so you can track your usage and renew your Pre-Paid Plan when more hours are needed. Call the Brooks Jeffrey Computer Store today at 800.506.8064 and start saving!

Backup Solution
Introducing...BJCS Secure Data Backup Solution return to top

What would happen if all your computerized business records were lost? It would be a virtual disaster for any business.

Brooks-Jeffrey Computer Store has a solution to ensure recovery of your data in the event of loss such as a natural disaster, fire, theft, or equipment failure. Brooks-Jeffrey's Secure Data Backup Solution automatically updates and stores important information safely off-site. That means in the event of loss, you can be up and running again in no time. For more information call Brooks-Jeffrey's certified professionals at 800.506.8064.

Customer Spotlight
Customer Spotlight return to top

BJCS customer Carol B. from Lakeview recently wrote about the service received at our store. We want to share the story.

Dear Ms. Brooks:

As I began filling out the survey given to me after recent repairs to my computer, I realized that a survey is insufficient to capture my repeated experience with the staff at BJCS.

I confess I'm not very computer-literate, so the problems I have periodically with my computer always loom larger than they might for someone who knows more about the technology. I can't begin to tell you how happy I am, therefore, to have "found" BJCS and its wonderful, wonderful staff.

Over the course of two or three years, I've worked with several staff members – most often Fred, Jim, Chris, and Shawnna. Their customer service is the best. I've had my questions answered in a way that I can actually understand the answers. My computer has nearly always been fixed right away – but, if not, the technicians will stay at it until it is.

When Shawnna said the other day that they all want what's best for the customer, I had to agree and add that they're the best.

It is such a genuine pleasure doing business with Brooks-Jeffrey Computer Store and I am so grateful that such a place exists. Hang on to that wonderful staff of yours. They're truly amazing.

Best regards,
Carol B.
Lakeview, AR

Tech Tips - Beware of Phishing!
Tech Tips - Beware of Phishing! return to top

If you have an email address, you've probably received an email directing you to a well-known website where you were asked to update your personal information. Once you click the link, you're asked to confirm or update your password, update credit card information, or even provide your Social Security or bank account number.

These sites can be very tricky, even using the official logos, colors, and language from popular websites they're trying to mimic. The elaborate scheme is an attempt to steal your personal information. The popular term for this type of scheme is called "phishing."

Phishing (pronounced as "fishing") is generally accepted to be the act of sending an email to a recipient falsely claiming to have legitimate business with the recipient. The intention of the phisher is to trick the recipient into surrendering their private information, and stealing their identity.

So don't take the bait... Never provide your personal information online, unless YOU initiate the transaction and it is on a SECURE, legitimate website.

Tech Tips - Beware of Phishing!
Brooks-Jeffrey Websites – Better, Faster, and More Affordable than Ever! return to top
Website packages start at under $500!

Brooks-Jeffrey Marketing (BJM) began building websites in 1996. Technology has changed a lot since then, but Brooks-Jeffrey's dedication to provide affordable, effective website solutions for our clients hasn't changed.

Brooks-Jeffrey has built proven website solutions for businesses, organizations, and government agencies throughout the U.S. and is proud to provide this same cutting-edge technology for our clients here in northern Arkansas and southern Missouri.

Getting Started
BJM now offers affordable, complete website packages starting at just $495 including site development, hosting, and initial domain registration.

Do-It-Yourself
We also offer economical "DIY" website packages with Client Content Management Systems which allow YOU to update your website as quickly as typing an e-mail.

Online Storefront
BJM's affordable e-commerce web packages allow you to easily manage the products featured on your website as well as accept customer payments for online purchases.

Best of all, BJM provides unlimited, toll-free support for every website we build!

Brooks-Jeffrey also provides convenient, low monthly payments allowing even small businesses to afford a stable, reliable website solution.

When you're ready for a proven, affordable website solution for your business, call BJM's team of experienced certified professionals at 800.506.8064. We're here to help!
Microsoft Certified

Brooks-Jeffrey Computer Store
Part of Brooks-Jeffrey Marketing, Inc.
19 Medical Plaza • Mountain Home, AR 72653
Fax: 870.424.4996 • Toll Free: 800.506.8064 • Local: 870.425.8064
Hours: 8:00-5:30 M-F • 9:00-3:00 Sat.
Early and late appointments welcome • Emergency and rush service available
for established commercial customers.

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