Customer Testimonials

Dear Jodie:

October 10th our computer crashed and after speaking to Chris, we decided to have the Computer Store evaluate the problem.

We want to send a great big thanks to John in Tech support. Every time I called for an update, he provided accurate, understandable information. He remained very patient with me when explaining details. Because the hard ware is in good condition, we opted to repair rather than replace. John remained diligent in completing the task, reloaded windows, saved all our files/info as well as installing new CD/DVD hardware and anti-virus soft ware.

We picked up the computer yesterday and after assistance from Brandon and Shawnna to get on line and re-establish an email connection we are back in business! (By the way, a shout out to Mark, who on Thursday morning read through my emails for us - 3 leads, one booked!)

Thank you for employing a highly qualified staff. They were all great to work with during a stressful time for us.

With great respect,
Maddie (and Dan too!), Sister Creek Resort

Ed Gilbert & Associates Realty Co. has conducted business with Brooks-Jeffrey Marketing and their computer store for many years. We have been very pleased with the work they have completed for us. Our computer system was in very bad condition and affecting our business in a bad way. The computer store came over and gave us an evaluation. We agreed with their proposal and they had us up and running in no time at all. We have had tremendous results for our online work that we depend on daily to keep our business in the working order that we expect. Any time we have called for help or with any question they immediately answer and the problem is solved within a very few minutes.

In our opinion and our experience with Brooks-Jeffrey Marketing and their computer store is "they are the best." I recommend their company to anyone who is looking for answers and lots of help. You will find that their company is not your regular "run of the mill" - they truly care about your business and how they can help you succeed. Do not hesitate to give them a call and be on your way to a wonderful relationship.

Sincerely,
BJ Chiodo, Ed Gilbert & Associates Realty Co., Mountain Home, Arkansas

I use my computer to communicate with my children and grandchildren - the ones that live in town and out of town. For Christmas, my daughter wanted to buy me a new computer. We bought it from Brooks-Jeffrey because they could quickly transfer all the data and set up my Internet connection, printer and camera software. The service was very reasonable and worth every penny. I was up and working on my new computer in no time.

Thank you!

Janice S. - Mountain Home, Arkansas

Just a quick note of thanks to you and Mark. It's rare this day and age for anyone to do a little extra to help someone out. Mark staying late Thursday made it possible for me to attend an early Friday meeting. Thank's again.

Bob - Mountain Home, Arkansas

Regarding Web site design..."The best advice from BJM was to add the Join Our Mailing List link, we have received numerous leads from this option. When we send out monthly e-news to our mailing list, those on our mailing list frequently forward the e-news to others, thus generating even more leads."

From Autumn Ridge Ranch, Mountain Home Arkansas

Just wanted to tell you what a happy customer I am!!!

My computer crashed, I ran the diagnostics with Dell support and they told me I needed a new video card. Yeah...like that means something to me.

I talked to your service group rep - she was delightful as well as informed. She knew exactly what I needed and had it in stock. I called at 3:50; the tech was ringing my doorbell by 4:15. Unbelievable service!

Your team is the best!

Anna E. - Mountain Home, Arkansas

This letter is in reference to the outstanding service the Holiday Inn Express of Mountain Home received from Brooks-Jeffrey Computer Store. BJCS installed the wireless internet service for our 61-room hotel and we are extremely happy with the results. The BJCS team is very professional and had the job done in a very efficient manner. I would strongly recommend them and will continue to do so.

Sincerely,
Ben Bailey, Holiday Inn Express - Mountain Home, Arkansas

Mark,
Much thanks for your time and patience in April while teaching me about antivirus software. I now have AVG downloaded for anti-virus and have completely stopped using AOL as a provider. Needless to say, my computer is running more efficiently! Thanks again for all your help, Mark. With heartfelt gratitude for all your kindness.

Sincerely,
Cathy T.