Below are a few notes and letters we've received from our customers about the services and products provided by Brooks-Jeffrey Marketing and Brooks-Jeffrey Computer Services.
If you're considering our firm as a provider for your business, family or organization, we will gladly provide a list of client references (including contact information) for the specific services you require.
We take great pride in producing results for our customers and in building long lasting relationships with our customers.
Thank you for your consideration!
BrooksJeffreys technicians guided me through the entire new computer experience from its purchase, data transfer, installation, software download and answering my many questions. I am extremely pleased with the service they provided and highly recommend them.
This letter is in reference to the outstanding service the Holiday Inn Express of Mountain Home received from Brooks-Jeffrey Computer Store. BJCS installed the wireless Internet service for our 61-room hotel and we are extremely happy with the results. The BJCS team is very professional and had the job done in a very efficient manner. I would strongly recommend them and will continue to do so.
Ben Bailey, Holiday Inn Express - Mountain Home, Arkansas
Ed Gilbert & Associates Realty Co. has conducted business with Brooks-Jeffrey Marketing and their computer store for many years. We have been very pleased with the work they have completed for us. Our computer system was in very bad condition and affecting our business in a bad way. The computer store came over and gave us an evaluation. We agreed with their proposal and they had us up and running in no time at all. We have had tremendous results for our online work that we depend on daily to keep our business in the working order that we expect. Any time we have called for help or with any question they immediately answer and the problem is solved within a very few minutes.
In our opinion and our experience with Brooks-Jeffrey Marketing and their computer store is "they are the best." I recommend their company to anyone who is looking for answers and lots of help. You will find that their company is not your regular "run of the mill" - they truly care about your business and how they can help you succeed. Do not hesitate to give them a call and be on your way to a wonderful relationship.
BJ Chiodo, Ed Gilbert & Associates Realty Co. - Mountain Home, Arkansas
Just a quick note of thanks to you and Mark. It's rare this day and age for anyone to do a little extra to help someone out. Mark staying late Thursday made it possible for me to attend an early Friday meeting. Thank's again.
Bob - Mountain Home, Arkansas
Dear Ms. Brooks:
As I began filling out the survey given to me after recent repairs to my computer, I realized that a survey is insufficient to capture my repeated experience with the staff at BJCS.
I confess I'm not very computer-literate, so the problems I have periodically with my computer always loom larger than they might for someone who knows more about the technology. I can't begin to tell you how happy I am, therefore, to have "found" BJCS and its wonderful, wonderful staff.
Over the course of two or three years, I've worked with several staff members. Their customer service is the best. I've had my questions answered in a way that I can actually understand the answers. My computer has nearly always been fixed right away - but, if not, the technicians will stay at it until it is.
When Shawwna said the other day that they all want what's best for the customer, I had to agree and add that they're the best.
It is such a genuine pleasure doing business with Brooks-Jeffrey Computer Store and I am so grateful that such a place exists. Hang on to that wonderful staff of yours. They're truly amazing.
C. Brissie - Lakeview, Arkansas
Just wanted to tell you what a happy customer I am!!!
My computer crashed, I ran the diagnostics with Dell support and they told me I needed a new video card. Yeah...like that means something to me.
I talked to your service group rep - she was delightful as well as informed. She knew exactly what I needed and had it in stock. Less than an hour after my call to your store, the tech was ringing my doorbell. Unbelievable service!
Your team is the best!
Anna - Mountain Home, Arkansas
Much thanks for your time and patience in April while teaching me about antivirus software. I now have AVG downloaded for anti-virus and have completely stopped using AOL as a provider. Needless to say, my computer is running more efficiently! Thanks again for all your help, Mark. With heartfelt gratitude for all your kindness.
Cathy T. - Bull Shoals, Arkansas
I use my computer to communicate with my children and grandchildren - the ones that live in town and out of town. For Christmas, my daughter wanted to buy me a new computer. We bought it from Brooks-Jeffrey because they could quickly transfer all the data and set up my Internet connection, printer and camera software. The service was very reasonable and worth every penny. I was up and working on my new computer in no time.
Janice S. - Mountain Home, Arkansas