Skip to Main Content

Remote Computer Repair Services

BeyondTrust Customer Portal

Logo for Bomgar

In many cases, our professional computer repair and maintenance services can be administered remotely via an Internet connection.

Remote service saves you time and money AND - because it eliminates the need to travel - it's a green solution for us all.

If you're having issues with your computer, but you can still connect to the Internet, this solution may work for you.

Here's how it works:

To determine if this service is right for your situation, call BJCS at 800-506-8064 or 870-425-8064. We'll ask you to visit a specific web address to run the client software (we'll walk you through this process over the phone). The software will generate a session password. By giving us the session password, you authorize us to access your system via an Internet connection. This authorization will be valid for one session only. We must repeat this process for each session you request.

Your system must be able to connect to the Internet.

More info about this service:

  • It is a temporary session that you initiate. No one can log in unless you provide them with the session password.

  • Passwords are not saved - each session requires a new one.

  • No registration, no login, just download and start. No personal information has to be entered for the session to begin.

  • No IP addresses are needed. The remote user never sees your IP address, therefore cannot access your computer after the session has ended.

  • This service can be applied to systems anywhere in the world (with Internet access).

Please give us a call if you're interested in more details about this service - 800-506-8064.